Important information regarding your T-Mobile Account: The T-Mobile Prepaid Visa® Card (“T-Mobile Card”) will be discontinued effective July 27th, 2016. After June 27th, 2016 you will no longer be able to reload your T-Mobile Card or access the T-Mobile “Mobile Money” app. Please be sure to remove any recurring debits or direct deposits being sent to your card no later than June 27th and spend down any available balance remaining by July 27th. You will be sent more information regarding your account at a later date. Thank you very much for using your T-Mobile Card. We regret any inconvenience you may experience. For any questions, please contact the number printed on the back of your T-Mobile Card.

T-Mobile® Visa® Prepaid Card Fees

Standard T-Mobile Customers who provide their T-Mobile wireless number at registration
Purchase / Maintenance Fees
Retail Purchase Fee $4.00 $4.00*
*Retail Purchase Fee refunded to Card Account for T-Mobile wireless subscribers upon registration
Monthly Maintenance Fee $5.00 per month
Waived in any monthly billing cycle for cardholders who load $500 or more on the Card in that billing cycle
Value Load/Reload Fees
Retail $3.00 - $3.95 (varies by retailer) Fee is refunded for reloads of $300 or more $0 in T-Mobile stores; $3.00 - $3.95 elsewhere (varies by retailer). Fee is refunded for reloads of $300 or more
Direct Deposit No charge
Visa ReadyLink Varies by retailer
Transaction Fees
POS PIN Transaction No charge
POS Signature Transaction No charge
ATM Fees
Domestic ATM Withdrawal Fee $0 at in-network ATMs nationwide
$2.00 at out of network ATMs
Domestic ATM Balance Inquiry Fee $0 per transaction $0
International ATM Withdrawal Fee $4.00 per transaction $0
International ATM Balance Inquiry Fee $1.00 per transaction $0
In addition, when you use an out of network ATM for any transaction, including a balance inquiry, you may be charged a fee by the ATM operator even if you do not complete a withdrawal. This ATM fee is a third party fee amount assessed by the individual ATM operator only and is not assessed by us. This ATM fee amount will be charged to your Card.
Service Fees
Foreign Transaction Fee 2.0% of the amount of the Foreign Transaction
Teller Cash Withdrawal Fee $2.00 per transaction
Card to Card Transaction No charge
Customer Service No charge
Reissue Card No charge
Lost/Stolen Replacement Card $6.00 per request $0
Express Card Shipping Fee $25.00 per request
Check Request Fee $5.95 per request
(charged if your Card Account is closed and a check is issued for the remaining balance)
Bill Payment Fee – Electronic/Paper Check No charge
Bill Payment Fee – Expedited $10.00 per transaction
Fee for Written Account History $3.00 per request